We’re looking for a friendly, reliable, and hardworking Full-Time Associate to join our thrift store team. This role blends customer service, merchandising, and behind-the-scenes processing work — sorting and pricing donations, stocking the sales floor, and keeping the store organized and welcoming.

Key Responsibilities

Customer Service

• Greet and assist customers on the sales floor
• Operate the cash register and process transactions accurately 
• Resolve basic customer concerns and escalate issues to a manager when needed

Donations & Merchandise Processing Assistance

• Accept and sort incoming donations (clothing, housewares, furniture, electronics, etc.)
• Inspect items for quality, cleanliness, and safety; discard or recycle unsellable items per store guidelines
• Price merchandise according to store pricing standards

Sales Floor & Merchandising

• Stock shelves, racks, and display areas
• Rotate merchandise and maintain organized, visually appealing displays
• Perform basic cleaning and tidying of the sales floor throughout shifts

General Store Operations

• Maintain a clean, safe store environment (sweeping, trash removal, restroom checks, etc.)
• Assist with opening/closing procedures
• Assist customers with loading purchases into their vehicles

Qualifications

• High school diploma or equivalent preferred
• Prior retail, customer service, or warehouse experience a plus (not required)
• Ability to stand, bend, and lift up to 50-75lbs for extended periods
• Comfortable working with donated/used goods
• Basic numeracy skills for cash handling
• Friendly, team-oriented attitude with strong communication skills
• Reliable and punctual

Benefits & Compensation

• Competitive hourly wage
• Employee discount on store merchandise
• Healthcare & Dental benefits
• PTO
• Starting pay $16/hr